DBS is hiring for a Customer Service Executive | Apply Now

Job Description:

Company NameDBS
PositionCustomer Service Executive
QualificationsAny Graduate
Experience1+ Year
LocationMumbai
CTCNot Disclosed

Job Purpose

  • Account services team is responsible for managing several types of corporate customer onboarding and static data maintenances in several systems. 

 Key Accountabilities

  • End to end deliverable management including letters/ returns
  • Ensure tracker is updated and reviewed on weekly basis

 Job Duties & responsibilities

  • Should poses good problem solving skill
  • Should have decent knowledge about deliverables handling like cheque books, cards etc
  • Guide and help Operations units and branches by resolving their queries pertain to processes and accounts. 

Required Experience

  • Graduates with 1+ years experience 
  • Self-motivated with good interpersonal and communication skills. 
  • Good knowledge of MS Excel and MS Word.

 Education / Preferred Qualifications

  •  Graduate

Core Competencies

  • Process Management

Instructions To Be Followed Before Applying for the Job:

  • Review the Job Description: Carefully read through the job description to understand the role, responsibilities, and requirements. Make sure that you have a clear understanding of what position you are applying.
  • Crosscheck Your Skills: Compare the skills listed in the job posted description with your skill set. Evaluate whether you possess the necessary technical and non-technical skills for the mentioned role. Highlight your strengths and identify any areas that may need improvements.
  • Check Eligibility Criteria: Verify if you meet the criteria as mentioned in the job posting, such as your educational qualifications, work experience, or relevant certifications. Ensure you fulfill the basic requirements before proceeding further.
  • Customize your resume and Cover Letter: Align your resume with the specific requirements mentioned in the job description. Highlight relevant experiences and skills that make you a strong fit for the role.
  • Research about the Company: Take some time to research the company that you are applying to. Understand the vision, culture, mission, and services they offer. This knowledge will make you tailor your application and tell you that you’re interested in the company.

Resume Do’s:

  • Clearly highlight your contact information, including your name, number, email address, and LinkedIn profile(if applicable). Make sure that mentioned details are easily visible at the top of your resume.
  • Generate a concise professional summary or objective statement that effectively presents your career objectives while emphasizing your pertinent skills and experiences.
  • Include any relevant work experience, internships, or projects, focused on your accomplishments and responsibilities.
  • Highlight your technical skills, programming, tools, and software that are relevant to the job you’re applying for.
  • Provide a comprehensive overview of your educational background, encompassing the institution’s name, the degree obtained, the major of study, and the date of graduation.
  • Mention any certifications, training programs, or workshops that you have completed for the position(if any).
  • Use bullet points to organize information and make it easy to read. Keep sentences concise and use specific examples to concise your skills.

Resume Don’ts:

  • Avoid including unnecessary information such as your marital status, gender, and dob. Focus on professional and job-related details.
  • Don’t provide false information. Be honest about your skills, as employers may verify the information that you provided during the hiring process.
  • Don’t use a generic resume for all job applications. Take the time to customize your resume for each position to highlight your skills.
  • Avoid including references directly on your resume. Perhaps, provide a separate reference page if requested by the employer
  • Avoid using long paragraphs. Instead, use bullet points and concise sentences to make your resume more readable.
  • Remember, a well-arranged resume should be concise and focused on showcasing your relevant skills, and qualifications to make a strong impression on potential employers.

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