HCL is Hiring for Email Support Role | Apply Now

Job Description:

Company Name	HCL
Position	Email Support Role
Qualifications	Graduate / Post Graduate in any stream
Experience	Freshers
Location	Gurugram
CTC	Upto 5 LPA(Exp)

As an Order Management Specialist, you will be responsible for processing simple to complex orders, and handling inquiries from the client with high accuracy and efficiency.
You will use deductive reasoning to make sound business decisions.
You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions.
You will multi-task in between tools in maintaining client databases, validating order information and verifying payment terms with high attention to detail and sense of urgency
You will ensure compliance to all company and business policies, administer all open sales orders, and ensure appropriate order flow.
You will own and manage the internal order to cash processes for multiple products to ensure it complies with organizational policies.
You will learn and process all products offered in the logo.

Team oriented/team player
Situational/contextual awareness with the ability to understand the impacts of ones work.
Excellent critical and analytical thinking abilities
High attention to detail, and high level of professionalism
Proactive, self motivated, self starter, minimal supervision
Excellent analytical skills and strong decision-making skills committed to resolution and compliance
Strong organizational, time and workflow management skills

Review the Job Description: Carefully read through the job description to understand the role, responsibilities, and requirements. Make sure that you have a clear understanding of what position you are applying.
Crosscheck Your Skills: Compare the skills listed in the job posted description with your skill set. Evaluate whether you possess the necessary technical and non-technical skills for the mentioned role. Highlight your strengths and identify any areas that may need improvements.
Check Eligibility Criteria: Verify if you meet the criteria as mentioned in the job posting, such as your educational qualifications, work experience, or relevant certifications. Ensure you fulfill the basic requirements before proceeding further.
Customize your resume and Cover Letter: Align your resume with the specific requirements mentioned in the job description. Highlight relevant experiences and skills that make you a strong fit for the role.
Research about the Company: Take some time to research the company that you are applying to. Understand the vision, culture, mission, and services they offer. This knowledge will make you tailor your application and tell you that you’re interested in the company.

Clearly highlight your contact information, including your name, number, email address, and LinkedIn profile(if applicable). Make sure that mentioned details are easily visible at the top of your resume.
Generate a concise professional summary or objective statement that effectively presents your career objectives while emphasizing your pertinent skills and experiences.
Include any relevant work experience, internships, or projects, focused on your accomplishments and responsibilities.
Highlight your technical skills, programming, tools, and software that are relevant to the job you’re applying for.
Provide a comprehensive overview of your educational background, encompassing the institution’s name, the degree obtained, the major of study, and the date of graduation.
Mention any certifications, training programs, or workshops that you have completed for the position(if any).
Use bullet points to organize information and make it easy to read. Keep sentences concise and use specific examples to concise your skills.

Avoid including unnecessary information such as your marital status, gender, and dob. Focus on professional and job-related details.
Don’t provide false information. Be honest about your skills, as employers may verify the information that you provided during the hiring process.
Don’t use a generic resume for all job applications. Take the time to customize your resume for each position to highlight your skills.
Avoid including references directly on your resume. Perhaps, provide a separate reference page if requested by the employer
Avoid using long paragraphs. Instead, use bullet points and concise sentences to make your resume more readable.
Remember, a well-arranged resume should be concise and focused on showcasing your relevant skills, and qualifications to make a strong impression on potential employers.

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