Hewlett Packard is hiring for Software Engineer

Job Description:

Configure/Customization of the ServiceNow system including workflows
Monitor health, usage and overall compliance of the platform
Manage and resolve incidents, requests & changes on ServiceNow applications
Provide functional training & support to ServiceNow end users
Handle end users’ calls/emails and understand operational requirements
Should have basic knowledge of below Client Side and Server Side Scripting,UI Policy, Client Script Business Rule, UI Action
Able to work on ServiceNow reports & dashboards
Able to evaluate the current environment, gather needs, and propose resolution at the earliest

Analytical and problem solving skills
Organization and time management skills
Communication skills to interact and present findings to team members
Application development experience in IVR, Routing, Chat, Email, Outbound Campaigns in any Genesys development tool
Integration experience with REST-style web services, HTTP, HTTP serversWorking knowledge on Microsoft Visio
Ability to work independently and as part of a team
Willingness to travel

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