Revolut is hiring for a Quality Assurance Analyst

Job Description:

Company Name	Revolut
Position	Quality Assurance Analyst
Qualifications	Bachelor’s Degree in any stream.
Experience	0 – 1+ Year
Location	Remote
CTC	Not Disclosed

The rapidly-expanding Quality Assurance department plays a crucial role in Revolut’s development as we continue to grow as a major international business. Our goal is to make sure our Customer Support teams are operating at their best quality performance 🚀
We’re looking for a Quality Assurance Analyst who’ll join us to play a big part in Revolut’s drive by working closely with all Customer Support departments, supporting analysts and their Line Managers. You’ll be an expert in multiple workflows, gain new skills, and continue to develop in your professional career.
We’ve hired some of the most driven individuals the world has to offer, and we’re keen to showcase their talent to the world.
That’s where you come in. Our team is detail-oriented, technical, and we love to get down to the nitty-gritty of our processes to deliver the best possible results.

Completing monthly Quality Assurance (QA) activities by focusing on identifying successes and failures in the work performed by Quality Control
Highlighting and reporting any issues to the Quality Assurance Team Lead/Quality Assurance Head
Providing feedback to Quality Control analysts and identifying root-cause analysis of potential misalignment
Supporting Quality Control in achieving deliverables through knowledge sharing
Delivering quality refresher sessions to individuals who are struggling with quality performance
Engaging in risk-oriented reviews focusing on issue identification together with active facilitation for resolution
Coaching new joiners to learn procedures across the Support department
Collaborating with other teams across different locations

Review the Job Description: Carefully read through the job description to understand the role, responsibilities, and requirements. Make sure that you have a clear understanding of what position you are applying.
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