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Job Description:
| Company Name | NTT Data |
| Position | Trainee Engineer |
| Qualifications | Bachelor’s Degree |
| Experience | Freshers |
| Location | Mumbai |
| CTC | Not Disclosed |
Key Roles and Responsibilities:
- Gain knowledge and experience in area of specialisation or function
- Acquire the relevant practical experience and knowledge of the service or solution offered by the specific area or function NTT Data NTT Data NTT Data
- Assists with general administrative for a specific area or function
- Receives detailed instructions to coordinate meetings, logistics, filing and record keeping
- Assist with the preparation and distribution of reports and review system data for accuracy
- Supports the identification of errors or discrepancies and escalate them for resolution
- Provide support to clients in low complexity matters and maintain a log and/or list of all the queries.
Knowledge, Skills and Attributes:
- Attention to detail
- Verbal and written communication skills
- Ability to prioritise tasks and multitask
- Ability to professionally handle complaints, problems and issues, escalate resolutions and corrective actions
- Ability to deliver a quality service through their support offering
- Passion for continuous improvement
- Self-motivated and a passion to learn
- Ability to work in a team-orientated, collaborative environment
- Planning, organizing and time management skills
- Analytical mind with an inclination for identifying issues and/or defects
- Understanding, knowledge and interest in the specific area or function
- Knowledge of tools and methodologies associated with the specific area or function
- Ability to apply theoretical knowledge in a practical manner.
Academic Qualifications and Certifications:
- Diploma or Bachelor’s degree
- Relevant certification
Required Experience: NTT Data
- Basic experience is desirable but not essential
- Basic experience dealing with internal and external stakeholders.
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