Amazon is hiring for Investigation Associate

Job Description:

Company NameAmazon
PositionInvestigation Associate
QualificationsBachelor’s Degree
Experience0 to 1 years
LocationWork from Home
CTCNot Disclosed

Key job responsibilities

  • This includes, but is not limited to:
  • Researches and evaluates facts surrounding seller transactions
  • Takes appropriate action on investigated transactions based on established standard operation procedure and tools
  • Documents their actions by providing detailed annotations
  • Communicates with external customers via phone or email during the investigation process
  • Communicates with internal customers and peers in person, via email, annotations and phone during and following the investigation process
  • Understand the issue and make best use of the available resources to resolve it
  • Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard
  • Communicate with internal and external stakeholders
  • Understand performance metrics to create analysis for driving business goals
  • Meet predetermined and assigned productivity targets and quality standards

Basic qualifications

  • Education Qualification: Graduate in any discipline
  • Work Experience: 0 to 1 years
  • Communication Skills- Excellent communication skills (written and spoken) in English language
  • Ability to handle and interpret large sets of data
  • Demonstrated ability to work in a team in a very dynamic environment

Preferred qualifications

  • Demonstrated problem solving and analytical skills
  • Proven ability to work productively and efficiently in an independent setting
  • Proven ability to clearly communicate with managers and associates at all levels
  • Global perspective and solid understanding of business objectives
  • Excellent attention to detail and work with the highest level of accuracy

Additional Information:


Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational changes every 3-4 months’)

Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off. The off days changes every 3-4 months)

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