Job Description:
| Company Name | Deloitte |
| Position | Network Support |
| Qualifications | Bachelor’s degree in computer science, information technology, or a related field (or equivalent work experience). |
| Experience | 0 – 2 Years |
| Location | Hyderabad |
| CTC | Upto 8 LPA (Exp) |
Deloitte Job Responsibilities:
- Responsible for proactively monitoring and handling problems related to Routers and switches in Deloitte Network
- Troubleshoot circuits with local exchange and long-distance carriers
- Escalate calls to vendor/principal whenever required
- Troubleshooting and monitoring the LAN connectivity of the entire Deloitte network
- Troubleshooting basic network issues on-site and escalating problems to the higher level of support, when required
- Responsible for maintaining technical and operational documentation and training materials for installation and configuration activities
- Monitor the network traffic and troubleshoot the networks in case of problems
- Responsible for monitoring and configuring changes in the network to ensure the best possible application performance for the end-users
- Monitor & resolve issues of WAN links for issues including Latency and Packet loss.
- Hands on experience in supporting & resolving Enterprise Cloud Networking related incidents/events
- Knowledge of Cloud service providers and their offerings
- Experience in ITSM modules including ServiceNow
- Manage and troubleshoot the complex BGP and OSPF networks
- Monitoring and troubleshooting of Core OSPF configuration over multiple network types
- Manage VLANs, Trunks, Ether channels, and implement VTP, STP on the catalyst, and Nexus switches
- Configuring Catalyst port security and Spanning tree security on 2900, 6500 series Cisco switches
- Excellent communication skills, both written and verbal, are essential for coordinating efforts and providing updates during major incidents
- Support multiple technical teams in 24 x 7 operational environments with high uptime requirement supporting during US Business hours
- Help reduce the team’s average MTTR
- Trigger problem tickets regarding monitoring and event management, such as incorrect or missing alerts and provide inputs for Root Cause Analysis
- Strong analytical and problem-solving skills to assess incidents, identify root causes, and develop effective solutions
- Highly Motivated, self-starter who has a very strong desire to learn
Deloitte – Education Qualifications
- Bachelor’s degree in computer science, information technology, or a related field (or equivalent work experience).
Deloitte skill Requirements:
- Strong knowledge of networking concepts including Switching and Routing
- Experience in Cisco Enterprise Networking (Routing & Switching).
- Good understanding of dynamic routing protocols (OSPF, BGP) and the concepts of IPv6, Multicast, STP, VPC & TCP/IP, MPLS, VPLS, DNS, DHCP, AD, Cloud, Internet, MPLS, VPLS, E-LAN
- Excellent communication skills and vendor management skills
- Proactive and detail-oriented mindset, with a focus on continuous improvement and delivering high-quality results.
Instructions To Be Followed Before Applying for the Job:
- Review the Job Description: Carefully read through the job description to understand the role, responsibilities, and requirements. Make sure that you have a clear understanding of what position you are applying.
- Crosscheck Your Skills: Compare the skills listed in the job posted description with your skill set. Evaluate whether you possess the necessary technical and non-technical skills for the mentioned role. Highlight your strengths and identify any areas that may need improvements.
- Check Eligibility Criteria: Verify if you meet the criteria as mentioned in the job posting, such as your educational qualifications, work experience, or relevant certifications. Ensure you fulfill the basic requirements before proceeding further.
- Customize your resume and Cover Letter: Align your resume with the specific requirements mentioned in the job description. Highlight relevant experiences and skills that make you a strong fit for the role.
- Research about the Company: Take some time to research the company that you are applying to. Understand the vision, culture, mission, and services they offer. This knowledge will make you tailor your application and tell you that you’re interested in the company.
Resume Do’s:
- Clearly highlight your contact information, including your name, number, email address, and LinkedIn profile(if applicable). Make sure that mentioned details are easily visible at the top of your resume.
- Generate a concise professional summary or objective statement that effectively presents your career objectives while emphasizing your pertinent skills and experiences.
- Include any relevant work experience, internships, or projects, focused on your accomplishments and responsibilities.
- Highlight your technical skills, programming, tools, and software that are relevant to the job you’re applying for.
- Provide a comprehensive overview of your educational background, encompassing the institution’s name, the degree obtained, the major of study, and the date of graduation.
- Mention any certifications, training programs, or workshops that you have completed for the position(if any).
- Use bullet points to organize information and make it easy to read. Keep sentences concise and use specific examples to concise your skills.
Resume Don’ts:
- Avoid including unnecessary information such as your marital status, gender, and dob. Focus on professional and job-related details.
- Don’t provide false information. Be honest about your skills, as employers may verify the information that you provided during the hiring process.
- Don’t use a generic resume for all job applications. Take the time to customize your resume for each position to highlight your skills.
- Avoid including references directly on your resume. Perhaps, provide a separate reference page if requested by the employer
- Avoid using long paragraphs. Instead, use bullet points and concise sentences to make your resume more readable.
- Remember, a well-arranged resume should be concise and focused on showcasing your relevant skills, and qualifications to make a strong impression on potential employers.
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