Job Description:
Company Name | DHL |
Position | Associate |
Qualifications | Bachelor´s degree. A degree in logistics, industrial engineering, management will be an advantage / Undergraduate degree (Only GSC MNL & BOG) |
Experience | 0 – 3 years |
Location | Mumbai |
CTC | Not Disclosed |
Key Responsibilities for DHL:
- To understand the requirement of the country’s/product/ support functions and ensure jobs are executed as per standard operating procedures.
- Review and maintain data accuracy, maintain databases, and keep ERPs updated.
- Ensure department SLAs and all Key Performance Indicators are being met as per the agreed delivery guidelines.
- Deliver a high level of service quality through timely and accurate completion of services.
- Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners.
- Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner.
- Co-ordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service.
Required Skills/Abilities:
- Bachelor´s degree. A degree in logistics, industrial engineering, management will be an advantage / Undergraduate degree (Only GSC MNL & BOG)
- 0 – 3 years of job experience from BPO or logistics domain – Preferred
- Good knowledge in MS office, especially excel and power point
- Effective English communication skills, written and verbal / For BOG & CTU – Spanish & Mandarin language skills.
- Exposure to working with Enterprise Resource Platforms (ERPs) –
- Detail oriented
- Good logical reasoning skills
- High level of customer centricity
Apply now and embark on an exciting journey with us! We offer:
- We recognize and reward your hard work through a competitive compensation and performance-based incentive.
- We empower you to learn and grow through training that gives you the knowledge, skills, and abilities to develop into your role and a great range of resources to support your future career aspirations & personal development.
- Flexible work arrangements to support work/life balance.
- Generous paid time off: Privilege (earned leave).
- Comprehensive medical insurance coverage including voluntary parental cover (applicable for IN only)
- Recognition & Engagement culture
Instructions To Be Followed Before Applying for the Job:
- Review the Job Description: Carefully read through the job description to understand the role, responsibilities, and requirements. Make sure that you have a clear understanding of what position you are applying.
- Crosscheck Your Skills: Compare the skills listed in the job posted description with your skill set. Evaluate whether you possess the necessary technical and non-technical skills for the mentioned role. Highlight your strengths and identify any areas that may need improvements.
- Check Eligibility Criteria: Verify if you meet the criteria as mentioned in the job posting, such as your educational qualifications, work experience, or relevant certifications. Ensure you fulfill the basic requirements before proceeding further.
- Customize your resume and Cover Letter: Align your resume with the specific requirements mentioned in the job description. Highlight relevant experiences and skills that make you a strong fit for the role.
- Research about the Company: Take some time to research the company that you are applying to. Understand the vision, culture, mission, and services they offer. This knowledge will make you tailor your application and tell you that you’re interested in the company.
Resume Do’s:
- Clearly highlight your contact information, including your name, number, email address, and LinkedIn profile(if applicable). Make sure that mentioned details are easily visible at the top of your resume.
- Generate a concise professional summary or objective statement that effectively presents your career objectives while emphasizing your pertinent skills and experiences.
- Include any relevant work experience, internships, or projects, focused on your accomplishments and responsibilities.
- Highlight your technical skills, programming, tools, and software that are relevant to the job you’re applying for.
- Provide a comprehensive overview of your educational background, encompassing the institution’s name, the degree obtained, the major of study, and the date of graduation.
- Mention any certifications, training programs, or workshops that you have completed for the position(if any).
- Use bullet points to organize information and make it easy to read. Keep sentences concise and use specific examples to concise your skills.
Resume Don’ts:
- Avoid including unnecessary information such as your marital status, gender, and dob. Focus on professional and job-related details.
- Don’t provide false information. Be honest about your skills, as employers may verify the information that you provided during the hiring process.
- Don’t use a generic resume for all job applications. Take the time to customize your resume for each position to highlight your skills.
- Avoid including references directly on your resume. Perhaps, provide a separate reference page if requested by the employer
- Avoid using long paragraphs. Instead, use bullet points and concise sentences to make your resume more readable.
- Remember, a well-arranged resume should be concise and focused on showcasing your relevant skills, and qualifications to make a strong impression on potential employers.
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