Job Description:
Company Name | HCL |
Position | Software Engineer, I |
Qualifications | Bachelor’s Degree |
Experience | FRESHERS & EXPERIENCED |
Location | Chennai |
CTC | NA |
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About the job
- WALK – IN FOR FRESHERS & EXPERIENCED – SAP/ Order management/ OTC/ O2C/ Collection/ Billing/ Dispute management/ International Voice & Semi Voice process –
- 22nd, 24th and 26th July- 11am – Meet HR Ashwin/Maithreyee @ Sholinganallur ELCOT campus.
- Work Location: Sholinganallur ELCOT Chennai.
- Interview Mode: Face to Face Interview
- Time: 11:00 AM
- Interview Date: 22nd, 24th and 26th July 2024
- Interview Venue: HCL TECH, Sholinganallur ELCOT campus Chennai-119
- Contact HR: ASHWIN/MAITHREYEE
- Freshers 2023 – 2024 and can walk-in directly.
Roles and Responsibilities
- Monitor customer accounts and identify outstanding debts and take timely action to encourage customer for timely payments. HCL HCL HCL HCL
- Processing, Verifying & Posting Receipts for Goods sold and Service Rendered.
- Generating reports and statements for internal use. Performs customer account reconciliation, including research of unapplied cash and credits to aid in dispute resolution.
- Maintaining records regarding payments and accounts statuses.
- Researching and resolving customer discrepancies.
- Co-ordinating with other internal & external stakeholders to address customer queries.
- Ensure accurate, timely and appropriate responses to disputes within defined turnaround time requirements defined by managements.
- Engaging in ongoing educations opportunities to update job knowledge.
Desired Candidate Profile
- Freshers with good English Communication is Mandatory
- Qualification: Graduation compulsory (Without any standing arrear’s)
- Strong verbal and written communication skills.
- Ability to work under pressure and within time constraints.
- Attention to detail and Strong analytical skills to solve customer queries.
- Ability to build relationships with clients and internal departments.
Rounds of interview: HR Screening, Versant Test and Operations Interview
Versant Test – Bring your Headphones with you to take up the versant test.
Collection/ Billing/ Dispute management / International Voice & Semi Voice process.
Perks and Benefits:
1. Cab provided (chargeable)
2. International Trainers
3. World class exposure
4. Excellent working environment
5. Salary – Best in industry
6. Shift – Flexible with any shifts (Night)