Job Description:
| Company Name | HCLTech |
| Test Name | Non-Technical Support (Non-Voice) |
| Qualifications | Graduation |
| Experience | Freshers |
| Location | Hyderabad |
| CTC | Upto 2,50,000/- per annum (Exp) |
HCLTech Job Description:
- HCL Mega Walkin Drive For Non Technical Support (Fresher) – Hyderabad.
- Diagnose coverage & impression variance in Ad campaign served using analytical data & make recommendations to improve coverage.
- Analyze billing & explain detailed breakdown of the revenue & invested costs to the Customer.
- Analyze policy violations in Ads served, liaise with policy team to identify the remedy & communicate to the customer.
- Provision account activation & other admin tasks to set up an Ad campaign.
- Able to visualize & create reports to present campaign performance.
- Provide email and chat support in English.
- Ensure that all requests from the clients are addressed and prioritized in timely manner to reach the SLAs.
- Available to work in a 24×7 set up.
- 5 Days Working Sat/Sun Fixed Off.
Eligibility Criteria for HCLTech:
- Basic understanding of HTML, Javascript & CSS.
- Strong analytical skills.
- Excellent spoken communication skills & phone etiquetes.
- Proficient in English writing and speaking skills.
- Able to handle calls/email and Chat.
Key Skills for HCLTech:
- Customer Support
- HTML
- Non-Voice
Walk-in Date: 9th to 10th December 2023
Walking Time: 11.00 AM to 6.00 PM
Venue: Hcl Tech, Phoenix Infocity Pvt. Ltd SEZ, Hitec City-2 500081 Hyderabad, India
Contact – Shikha Tanwar ( 7678561318 )
Instructions To Be Followed Before Applying for the Job:
- Review the Job Description: Carefully read through the job description to understand the role, responsibilities, and requirements. Make sure that you have a clear understanding of what position you are applying.
- Crosscheck Your Skills: Compare the skills listed in the job posted description with your skill set. Evaluate whether you possess the necessary technical and non-technical skills for the mentioned role. Highlight your strengths and identify any areas that may need improvements.
- Check Eligibility Criteria: Verify if you meet the criteria as mentioned in the job posting, such as your educational qualifications, work experience, or relevant certifications. Ensure you fulfill the basic requirements before proceeding further.
- Customize your resume and Cover Letter: Align your resume with the specific requirements mentioned in the job description. Highlight relevant experiences and skills that make you a strong fit for the role.
- Research about the Company: Take some time to research the company that you are applying to. Understand the vision, culture, mission, and services they offer. This knowledge will make you tailor your application and tell you that you’re interested in the company.
Resume Do’s:
- Clearly highlight your contact information, including your name, number, email address, and LinkedIn profile(if applicable). Make sure that mentioned details are easily visible at the top of your resume.
- Generate a concise professional summary or objective statement that effectively presents your career objectives while emphasizing your pertinent skills and experiences.
- Include any relevant work experience, internships, or projects, focused on your accomplishments and responsibilities.
- Highlight your technical skills, programming, tools, and software that are relevant to the job you’re applying for.
- Provide a comprehensive overview of your educational background, encompassing the institution’s name, the degree obtained, the major of study, and the date of graduation.
- Mention any certifications, training programs, or workshops that you have completed for the position(if any).
- Use bullet points to organize information and make it easy to read. Keep sentences concise and use specific examples to concise your skills.
Resume Don’ts:
- Avoid including unnecessary information such as your marital status, gender, and dob. Focus on professional and job-related details.
- Don’t provide false information. Be honest about your skills, as employers may verify the information that you provided during the hiring process.
- Don’t use a generic resume for all job applications. Take the time to customize your resume for each position to highlight your skills.
- Avoid including references directly on your resume. Perhaps, provide a separate reference page if requested by the employer
- Avoid using long paragraphs. Instead, use bullet points and concise sentences to make your resume more readable.
- Remember, a well-arranged resume should be concise and focused on showcasing your relevant skills, and qualifications to make a strong impression on potential employers.
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