IBM is hiring for Technical Support Engineer

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Job Description:

Company NameIBM
PositionTechnical Support Engineer
QualificationsBachelors Degree
ExperienceFreshers
LocationBangalore
CTCNot Disclosed

Required Technical and Professional Expertise:

  • Support and maintain Apptio SaaS solution customers, resolving issues promptly.
  • Manage client operations, including loading new data and validating outputs.
  • Build strong client relationships, ensuring high customer satisfaction.
  • Work collaboratively in a startup environment, exceeding customer expectations.
  • Utilize business and technical analysis for issue resolution and best practices.
  • Collaborate with other departments for overall customer satisfaction.

Preferred Technical and Professional Expertise:

  • Apply relational database concepts and basic programming skills.
  • Experience with Cloud platforms (AWS, Azure, GCP).
  • Manage large datasets in Excel, resolve data-related issues.
  • Complete technical design via iterative mockups.
  • Knowledge and application of IT services and financial management.
  • Operational knowledge of IT infrastructure domains.
  • Strong analytical and problem-solving skills.
  • Client-focused attitude — a customer advocate.
  • Team player with solid communication and presentation skills.

Before Applying:

  1. Review the job description to understand the role and requirements.
  2. Crosscheck your skills with those needed for the job and identify areas for improvement.
  3. Check eligibility criteria, ensuring you meet educational and experiential requirements.

Customize Your Application:

  1. Align your resume with the job description, highlighting relevant experiences.
  2. Research the company to tailor your application to its culture and services.

Resume Do’s: 

  1. Clearly display contact information at the top.
  2. Provide a concise professional summary highlighting career objectives and relevant skills.
  3. Highlight accomplishments and responsibilities in work experience.
  4. Emphasize technical skills relevant to the job.
  5. Clearly outline educational background and any relevant certifications.
  6. Use bullet points for readability and be concise with examples.

Resume Don’ts:

  1. Avoid unnecessary personal details like marital status and gender.
  2. Be honest about your skills; don’t provide false information.
  3. Customize your resume for each application, avoiding generic templates.
  4. Don’t include references; provide a separate page if requested.
  5. Use bullet points and concise sentences; avoid long paragraphs.

Apply Now

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