Thermo Fisher is Hiring for Customer Service Representative

Job Description:

Company Name	Thermo Fisher
Position	Customer Service Representative
Qualifications	Bachelor’s degree
Experience	0 -2 years
Location	Bangalore
CTC	Not Disclosed

Perform high end order processing tasks for assigned regions using Oracle JD Edwards, SAP, BaaN, PRMS, Macola, AS400 and other applications used by the function
Engage in activities to provide an enhanced customer experience
Ensure adherence to company procedures, policies, and systems.
Ensures that performance metrics / SLAs are met
Adhere to daily turnaround time for orders as per set TAT guidelines
Ensure adherence to all internal / external processes defined
Proactively calls out issues that can potentially hamper the business processes
Solves a range of straightforward problems and analyzes possible solutions using standard procedures

Preferably Bachelor’s degree (Arts, Science, Commerce, Business Administrations)
0-2 years’ Hands on experience on Order Management
Requires strong computer skills, including Microsoft office
Display excellent verbal and written communication and social skills.
Highly thorough and organized with excellent analytic and problem-solving abilities
Able to multi-task, prioritize and handle time effectively
Customer orientated and ability to adapt/respond to different types of tasks
Flexible to work in Night Shifts.

Review the Job Description: Carefully read through the job description to understand the role, responsibilities, and requirements. Make sure that you have a clear understanding of what position you are applying.
Crosscheck Your Skills: Compare the skills listed in the job posted description with your skill set. Evaluate whether you possess the necessary technical and non-technical skills for the mentioned role. Highlight your strengths and identify any areas that may need improvements.
Check Eligibility Criteria: Verify if you meet the criteria as mentioned in the job posting, such as your educational qualifications, work experience, or relevant certifications. Ensure you fulfill the basic requirements before proceeding further.
Customize your resume and Cover Letter: Align your resume with the specific requirements mentioned in the job description. Highlight relevant experiences and skills that make you a strong fit for the role.
Research about the Company: Take some time to research the company that you are applying to. Understand the vision, culture, mission, and services they offer. This knowledge will make you tailor your application and tell you that you’re interested in the company.

Clearly highlight your contact information, including your name, number, email address, and LinkedIn profile(if applicable). Make sure that mentioned details are easily visible at the top of your resume.
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Include any relevant work experience, internships, or projects, focused on your accomplishments and responsibilities.
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Provide a comprehensive overview of your educational background, encompassing the institution’s name, the degree obtained, the major of study, and the date of graduation.
Mention any certifications, training programs, or workshops that you have completed for the position(if any).
Use bullet points to organize information and make it easy to read. Keep sentences concise and use specific examples to concise your skills.

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Remember, a well-arranged resume should be concise and focused on showcasing your relevant skills, and qualifications to make a strong impression on potential employers.

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