ZOHO is hiring for Technical Support Engineers

Job Description:

Company NameZOHO
PositionTechnical Support Engineers
QualificationsGraduates passing out in 2024
ExperienceFreshers
LocationBangalore
CTCNot Disclosed

Job Description

  • Interact with prospects, customers, and partners
  • Engage in voice, email, and chat-based support
  • Understand prospect requirements and map them with product capabilities
  • Diagnose and solve application issues
  • Analyze and understand the needs of the users and provide timely solutions
  • Handle product demos, implementation, and training

Work Location: Chennai

Note:

  • Should be willing to work night shifts and rotational shifts with rotational leaves
  • Graduates passing out in 2024 are not eligible to apply
  • Only the shortlisted candidates will be notified of the further rounds
  • The last date for registration is 6th March, 2024.

Before Applying for the Job:

  1. Review Job Description: Understand role, responsibilities, and requirements.
  2. Crosscheck Your Skills: Compare job skills with yours. Highlight strengths, note areas for improvement.
  3. Check Eligibility Criteria: Ensure you meet educational, work, and certification requirements.
  4. Customize Resume & Cover Letter: Align with job requirements. Highlight relevant experiences and skills.
  5. Research the Company: Learn about their vision, culture, and services. Tailor your application accordingly.

Resume Do’s:

  • Contact Information: Name, number, email, LinkedIn.
  • Professional Summary/Objective: Career objectives, key skills, experiences.
  • Work Experience: Accomplishments, responsibilities.
  • Technical Skills: Relevant to the job.
  • Education: Institution, degree, major, graduation date.
  • Certifications/Training: Relevant to the position.
  • Format: Use bullet points, concise sentences.

Resume Don’ts:

  • Avoid Unnecessary Info: Marital status, gender, dob.
  • Be Honest: No false information about skills.
  • Customization: Don’t use generic resumes.
  • References: Provide separately if requested.
  • Format: Avoid long paragraphs. Use bullet points for readability.

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